This policy explains how QN Coaching uses the personal information collected from you for sports coaching, teaching or tutoring. It also describes how long that information is kept for and the limited circumstances in which we might disclose it to third parties.
Personal details we hold
QN Coaching holds three types of personal information which allow us to provide coaching and teaching services:
For sports coaching:
- Customer provided information: customers’ contact details and relevant personal sports performance, goal and assessment information.
- Fitness to participate questionnaires (ParQ).
- Ongoing sports information collected from individual training sessions. This will include heart rate, power, speed and training intensity and duration metrics.
- Sports performance analysis information.
- Coach and client (athlete) communication will be via email or through training updates facilitated by Training Peaks.
Length of time information will be held
In order to comply with the General Data Protection Regulations, your details will only be kept for the shortest time required. This will vary according to the type of data being held.
- Written records from initial and all assessment tests, fitness to participate (ParQ) and interviews. 6 years.
- All information relating to individual training sessions and ongoing analysis will be stored and maintained on Training Peaks in accordance with their Data protection policy. All clients will have access and control over this information. Access by QN Coaching will be authorised and limited by clients. Clients will be able to retain or destroy this information and long as they wish to or are otherwise directed by Training Peaks.
- Coach and client (athlete) communication within training Peaks will be retained in training Peaks only. Any email notifications relating to Training peaks entries will be deleted and not retained. Other coach and client communications via email will be retained for 3 years.
Keeping your details secure
- Any computers or any other digital communication devices used to access personal information will be retained with recommended security activated and appropriate and updated anti-virus, anti hacking and phishing software. QN Coaching use McAfee security suite for this purpose.
- Training Peaks is secured as per their security and privacy policies.
Sharing personal information
QN Coaching does not share information with any third party unless directed by the relevant client.
You have the right to lodge a complaint with a supervisory authority (in the UK that is the Information Commissioners Office).